Details of Jobs. :: jobkoreausa.com

Cablevision is currently hiring for Customer Service Representatives

: [ 0 ]

Company	Cablevision

Name of CEO	No Details Found.

Employees Number	No Details Found.	Capital	No Details Found.

Become a fan and you will receive automatic email update from Cablevision for new job posting.

Type of Job

Customer Support ＞Customer Support

Location

USA ＞New York

Duties

Customer Service Representatives

Number of Hiring

○○

Type of Work

Full Time

Salary(month)

Discuss Upon Interview

Benefits

Dental Plans, Health Care, Retirement (401k), Vision Plans

Qualifications

Gender	N / A	Age	N / A
Education	High School↑	Career	Newcomer
Preference	Bi-Lingual, Communication Skills, Computer Skills, Fluent in Chinese, Fluent in English, Fluent in Japanese, Fluent in Korean, Fluent in Spanish, Organized, Writing Skills

Details

Cablevision is currently hiring for Customer Service Representatives TO APPLY: Please attend our open house at 60 Madison Avenue, New York NY, Suite 704. Date: Monday, November 29, 2010 Time: between 9:30 and 10:00 AM **Be sure to bring your resume and dress business professional** Customer Service Representative Customer Service Representatives are responsible for providing exceptional customer service and technical support for customers by trouble shooting hardware and software issues, evaluating customer concerns and resolving problems to 100% customer satisfaction with one call resolution Languages: Arabic, Armenian, Chinese, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Tagalog, Urdu and Vietnamese. Job Duties and Responsibilities * Provide quality technical support service through one-call resolution to establish a long-term customer relation * Accurately respond to questions and assist customers with product features, installation, setup, troubleshooting and hardware operations * Assist Technical Operations to determine call types, failure trending, and diagnostic improvements to provide a higher level of technical support * Assist customers with their billing and payments needs and accepting payments via credit card * Sell multiple entertainment products and services as well as hardware systems and accessories * Utilizing Windows based computer applications, intranet based applications, and ledger based billing systems to process customer inquires * Maintaining the performance standards in regards to productivity, quality assurance scores, attendance, sales, etc * Maintaining a professional appearance, behavior, and conduct * Effectively work with peers in a team focused environment * Other duties as required; this list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position Education and Experience High school diploma or general education degree (GED); six-months related customer service experience and/or training preferred. Skills and Qualifications * Excellent oral and written communication skills * Proficient with Windows 95 or higher * Ability to work as part of a team * Strong organizational, time management, problem solving and multitasking skills Minimum Age 18+ years old Additional Information * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions * While performing the duties of this job, the employee is regularly required to sit, talk, and hear * Available to work various schedules including weekends, holidays and evenings Job Benefits We offer our Full Time Customer Service Representatives the following benefits: * Opportunity to make up to a 22% increase within the first year of hire! * Full health benefit package of Medical, Dental, Vision, Health Savings Account and much more * 401(k) with matching contributions * Employee stock purchase plan at reduced cost * Profit sharing benefits * Tuition reimbursement * Employee referral program * Paid training * FREE satellite TV system and programming * Tremendous career growth opportunities * Flexible spending options and employee assistance plan Workforce1 Career Centers are located throughout the five boroughs of New York City and provide jobseekers with a full array of FREE employment services including job placement, career counseling, professional development and access to training opportunities. To learn more about out employment opportunities please visit www.nyc.gov/wf1recruitment

Closing Date	Until Filled
How to Apply	Direct
Contact	HR
Location	60 Madison Avenue Suite 704 New York NY 10010
Map

Following information is based on data supplied by Cablevision, jobkoreausa.com does not guarantee the validity or accuracy of this information and has no liability or responsibility for any actions taken regarding this information.
This information may not be redistributed without the consent of jobkoreausa.com.

Jobs from Indeed

jobs by