United Merchant Services, Inc. ("UMSI") is a New Jersey-based, comprehensive payment processing company for merchants nationwide. UMSI continues to introduce innovative payment products and services to merchants and its commitment to excellent customer service has made UMSI one of the top private payment processors in the nation.

Also, UMSI understands that the demand for efficiency and profitability are universal no matter the type or size of your business is. UMSI is committed to providing cutting edge solutions such as the highly-touted "ECR Integration Program" and computer-based Point of Sale solutions (www.upsolution.com) to help businesses reach their full potential. All offered products will seamlessly integrate into your current business environment.

UMS is seeking POS support Technician to join our rapidly growing LA Branch office in CA.

Responsibilities

-Provide phone support: Document all merchant, agent, and reseller issues; Resolve all outstanding issues as quickly as possible

-Prepare hardware and software for deployment

-Maintain POS department equipment and tools

-Perform hardware repairs as required , both in-house and in the field

-Test, evaluate, and documents software/hardware issues

-Able to multi-task and prioritize given tasks

-Provide training to associates, merchants, agents, and resellers

Qualifications

-Entry or 1 year experienced, demonstrated success in technical support with POS/PC

-Experience in training and supporting end users

-Highly responsible; able to respond quickly to customers, sales partners¡¯ inquiries

-Bi-lingual in English and Korean

-Associate degree or equivalent in computer related field preferred

-Able to work off-site occasionally

-Business travel may be required

Benefits

-Health , Dental , and Vision Insurance

-Paid vacation

-401K

We are an equal opportunity employer.

For more information, please visit our company website at http://www.unitedmerchant.com and http://www.upsolution.com/