Operations Administrator  

In this role, the Operations Administrator is responsible for submission management, reporting, various office systems management, day to day office management, administrative functions, and operational assistant as needed.

Qualifications:  A College Degree is required.  Candidate must be computer literate, with knowledge of windows, Word and Excel.  Candidate must possess good research, speaking and writing skills.

Primary responsibilities will include:

• Assist in incoming general calls (when back up needed) 
• Assist in indexing and distributing new business submission tasks, correspondences, and endorsements to the underwriting team  
• Contribute in monitoring and reporting submission & bind request stats (as backup when needed) 
• Assist new employees/current employees with general phone issues

¨ª  Keep phone usage manual to provide users instructions for phone system assistance.

¨ª  Help new employees set up their voicemail box.

• Incoming mail sorting/scanning and handle worker¡¯s comp poster mailing

¨ª  Sort general mail and hand out to pertinent person/scanning when needed

¨ª  Enter worker¡¯s comp poster date into excel

¨ª  Apply postage and mail out

¨ª  Send updated excel to designated underwriter

• Maintain information on Worldwide Express portal

¨ª  Add/modify addresses for brokers when update email is received from corp. uw

¨ª  Relay Producer information update to Worldwide Express & IKON

¨ª  Anytime there is a request to change mailing address or any other producer information requested from marketing/Christina¡¯s insurity emails, you must notify Worldwide Express & IKON of this change so that the materials go to the correct place

¡¤         NYMAIL maintenance

¨ª  Sort through nymail inbox and filter out risk surveys, compliance, and audits

¨ª  Task to responsible person

¨ª  Task endorsements to Resource Pro

¨ª  Continuous monitor of nymail inbox and task accordingly

• Enter Monthly Operations Corp. Card expense Report  
• Assisting in any other projects / duties assigned by the company from time to time 

Key Competencies:

• Excellent analytical skills
• Excellent organizational skills
• Strong communication skills
• Responsiveness
• Ability to solve diverse problems
• Multi-tasking and people skill

Essential Functions of the Job:

• Timely and accurate preparation of audits, reports and evaluations
• Internal and external written and oral communications
• Computer use and software proficiency as described herein

*Note: Job duties/functions may vary depending on how well the tasks are executed. Depending on how well duties are carried out, there is opportunity for more challenge.


Benefit:
¡¤ Insurance package (health, dental, vision, life and disability insurance), Paid vacation/sick/personal days, educational reimbursement & award, 401K plan, lunch allowance ($5/day) and etc.

If you're interested in the position, please forward resumes to Jennifer Lee at [email protected].
www.ligusb.com